Support

Get back to operational.

Use the quickest diagnostic path before changing tracker configuration or removing the bot.

Check live status

Open the Status page and confirm the Discord gateway, dashboard API and queue are operational.

Run /notifications status

Check whether the current guild is paused or inside quiet hours.

Send a test notification

Use /notifications test to verify that SocialWire can post in the selected Discord channel.

Review Delivery Log

The dashboard records recent delivery attempts and makes failures easier to isolate.

Inspect Diagnostics

Queue state, tracker health, process memory and dead letters are available in the dashboard Diagnostics view.