Frequently asked questions.
Quick answers for installation, permissions, dashboard access and creator notifications.
Do users need to log into the dashboard to invite the bot?
No. The public /invite page and direct
/add route work independently from dashboard
authentication.
Why does Discord still appear during installation?
Discord must securely handle server selection and permission approval. SocialWire gives you a clean custom URL that redirects into Discord's official bot authorization screen only when needed.
Why can’t I see one of my servers in the dashboard?
You must have Manage Server or Administrator permission, and SocialWire must already be installed in that server.
Can TikTok live and video alerts go to different channels?
Yes. TikTok targets support separate live and video destinations.
What happens when Discord temporarily rejects a notification?
The v3 delivery queue can retry transient failures using exponential backoff, while repeated channel problems can be isolated using circuit breaking.
Can I stop notifications overnight?
Yes. Enable guild quiet hours and set a timezone, start time and end time from Server Settings.
Can my own application consume SocialWire events?
Yes. Configure outgoing HTTPS webhooks and optionally provide a signing secret for HMAC verification.